I think I’ve uncovered a conspiracy… or at least something I need to share with anyone who shops online!

Groupon customer service claims it is “authentic”

A few years back, I bought a Clarisonic Aria for $145.99 on Groupon. At the time, I believe this unit sold for close to $200 so it seemed like a great deal to me.  Fast forward 2 years later, my brush was no longer holding a charge and there seemed to be burn marks on where it connected to charger. I was still under the 3 year warranty, so I contacted Clarisonic and presented them with my proof of purchase from Groupon.  When they looked up my serial number, it was invalid and then said they were unable to honor the warranty because it was not an authorized retailer. In response, Groupon said the product I purchased “did not include a warranty” and offered me a $10 credit as a remedy.

SERIOUSLY?  I didn’t think Groupon was selling black market sketch products.   AND, if they are, shouldn’t Clarisonic be more concerned about it?  Lesson learned, it’s not worth looking for deals and always buy from authorized retailers so you have a fall back.

On a happier note, I was introduced to a product which I think is far superior to the (real or fake) Clarisonic brushes, a silicon face brush popular in Sweden by a brand called Foreo.  I have the Luna 2 which retails for $199 and comes with a 2 year warranty and 10 year quality guarantee.  The brush is completely covered in silicon and gently exfoliates removing over 99.5% of dirt from pores.  Since there is no brush, you never have to buy replacement heads AND the best part is it holds a charge for months!  They say it lasts 450 uses on a single charge, and I have been going 9 months strong without charging.  I’ve already converted a few of my girlfriends who have tried mine, and I definitely recommend.  Foreo.com

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